Updated: 20^th February 2025.

This Acceptable Use Policy ("Policy") outlines the acceptable use for Solemn Shopping ("Website," "Store," "We," "Us," or "Our") and its associated services, including but not limited to browsing, purchasing, and interacting with the website. By accessing or using the website, you agree to comply with this Policy. failure to adhere to this Policy may result in the suspension, or termination of your access to the website.

 

Permitted Use

You may use the Website and its services for lawful purposes only, including:

·        Browsing and purchasing products or services offered on the Website.

·        Creating and managing a user account.

·        Contacting customer support for assistance.

·        Providing feedback, reviews, or comments in accordance with our guidelines.

Prohibited Activities

You are prohibited from engaging in any of the following activities:

·        Illegal Activities: Using the website for any unlawful purpose or in violation of any local, state, national, or international law.

·        Fraudulent Behavior: Engaging in fraudulent activities, including but not limited to unauthorized purchases, chargebacks, or falsifying information.

·        Abusive Conduct: Harassing, threatening, or abusing other users, employees, or representatives of the Website.

·        Intellectual Property Violations: Infringing on the intellectual property rights of the website or third parties, including copying, distributing, or modifying content without authorization.

·        Malicious Software: Introducing viruses, malware, or any other harmful code that may disrupt or damage the Website or its users' systems.

·        Unauthorized Access:  Attempting to gain unauthorized access to the website, user accounts, or any systems or networks connected to the website.

·        Spam and Phishing: Sending unsolicited messages, phishing, or engaging in any form of spamming.

·        Misrepresentation: Impersonating another person, entity, or falsely representing your affiliation with any person or entity.

·        Exploitation: Exploiting vulnerabilities or engaging in activities that may harm the Website's functionality, performance, or security.

 

User Generated Content

If the website allows users to submit content (e.g., reviews, comments, or images), you agree to the following:

·        Content must be truthful, accurate, and relevant.

·        Content must not violate any laws or infringe on the rights of others.

·        Content must not be defamatory, obscene, or offensive.

·        You grant us a non-exclusive, royalty-free license to use, reproduce, and display your content in connection with the Website.

·        We reserve the right to remove or modify any user-generated content that violates this Policy.

Account Responsibility

·        You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

·        Notify us immediately of any unauthorized use of your account or any other security breach.

Monitoring and Enforcement

We reserve the right to:

·        Monitor user activity on our website to ensure compliance with this Policy.

·        Investigate and take appropriate action against any violations, including suspending, Bading or terminating access to the Website.

·        Report illegal activities to law enforcement authorities.

Security of Your Personal Data

·        The security of Your Personal Data is important to Us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While We strive to use commercially acceptable means to protect Your Personal Data, we cannot guarantee its absolute security.

Requesting Data Deletion

As a user on Solemn Shopping, you have the right to request the deletion of your personal data from our records. To initiate the data deletion process, please follow the steps below:

Within the Solemn Shopping User Dashboard:

·        Navigate to the “Dashboard” section within the user account.

·        Click on the “Delete My Account”
Follow On-screen Instructions:

·        Follow the on-screen instructions to complete the account deletion process. This may include confirming your identity and providing additional details.

Verification:

For security reasons, we may need to verify your identity before processing the data deletion request. This verification may involve requesting additional information from you.

Confirmation:

Once your data deletion request is completed, we will confirm the action via the contact information provided unless legally prohibited.

Use of Your Personal Data

The Company may use Personal Data for the following purposes:

·         To provide and maintain our Service, including to monitor the usage of our Service.

·         To manage Your Account: to manage Your registration as a user of the Service. The Personal Data You provide can give You access to different functionalities of the Service that are available to You as a registered user.

·         For the performance of a contract: the development, compliance and undertaking of the purchase contract for the products, items or services You have purchased or of any other contract with Us through the Service.

·         To contact You: To contact You by email, telephone calls, SMS, or other equivalent forms of electronic communication, such as a mobile application’s push notifications regarding updates or informative communications related to the functionalities, products or contracted services, including the security updates, when necessary or reasonable for their implementation.

·         To provide You with news, special offers and general information about other goods, services and events which we offer that are similar to those that you have already purchased or enquired about unless You have opted not to receive such information.

·         To manage Your requests: To attend and manage Your requests to Us.

·         For business transfers: We may use Your information to evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which Personal Data held by Us about our Service users is among the assets transferred.

·         For other purposes: We may use Your information for other purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns and to evaluate and improve our Service, products, services, marketing and your experience.

 

Amendments

We may update Our Privacy Policy from time to time. We will notify You of any changes by posting the new Privacy Policy on this page.

We will let You know via email and/or a prominent notice on Our Service, prior to the change becoming effective and update the “Last updated” date at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

 

Contact Information

If you have any questions or concerns about this Policy, please contact us at:

Email: support@solemn.com.ng

Phone: +234-805-685-2205

Office Address: Shop B6, First Floor, Naowa Plaza, Mararaba, Abuja-Keffi Expressway, Karu, Nasarawa State

By using Solemn Shopping, you acknowledge that you have read, understood, and agree to this Acceptable Use Policy. Thank you for being a valuable customer!

 Solemn Shopping

https://solemn.com.ng